Life in '6-Month Increments': Firms Try to Keep Momentum of Pandemic-Forced Tech Change
Law firms adapted to the coronavirus by quickly switching to a remote workforce. But law firm tech leaders on an ILTA>ON panel say budget constraints and bad habits may stall any further tech evolution.
August 26, 2020 at 11:21 AM
3 minute read
COVID-19 showed law firms they can quickly transform into a remote workforce and embrace technology. Now, firms need to avoid slipping back into their old ways, said law firm tech leaders on the "Leading Transformational Change—Women's Perspectives" panel during the ILTA>ON's conference.
While the sudden need to support an entirely remote law firm wasn't previously planned, Kelley Drye & Warren chief information officer Judith Flournoy noted the pandemic spurred usage of firms' previously purchased software.
"A lot of [the technology] we're dealing with now, the changes were already in play. But what happened with COVID is it was a tipping point that moved things faster than we could have anticipated," Flournoy said.
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