Rejecting 'One-Stop Shops,' Firms See Legal Tech Interoperability as Key to Innovation
While 'one-stop-shop' platforms offer a common interface and the convenience of dealing with one vendor, law firms argue that integrating a variety of legal tech tools is the only realistic way to meet clients' needs.
March 08, 2021 at 10:01 AM
3 minute read
Despite some claims to the contrary, not all law firms want a "one-stop shop" legal tech platform. For one thing, they see it as nearly impossible for any one platform to meet the needs of every practice group or client. Instead, they expect and prefer vendors to provide third-party interoperability that expands a platform's capabilities.
While legal market trends do fluctuate, more vendors are embracing open platforms as an "access gateway" for various software in a platform, said Benesch chief information officer Jerry Justice.
Such integrations and interoperability are necessary because one-stop-shop legal tech platforms typically don't meet the needs of large law firms, added Parker Poe Adams & Bernstein CIO Skip Lohmeyer.
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