5 Reasons Why Implementing a CLM Tool Is Harder Than It Sounds
CLM tools can help organizations streamline how they finalize, find and track key agreements, but implementation and ongoing maintenance can be a heavy lift.
April 29, 2021 at 12:00 PM
1 minute read
The original version of this story was published on Corporate Counsel
Of the more than 250 contracts and amendments that Gordon Food Service generates each month, over 90% of those processes do not require any intervention from the legal department. Like many, the company uses a contract life cycle management system that can help users negotiate basic terms and create multiple versions of a contract amendment. But for all the gains that a company might be able to generate with the help of a CLM system, the implementation process—and the ongoing maintenance involved—can be a heavy lift for a legal department to manage. For every Gordon on the landscape that has managed to drive adoption levels to over 700 users, other companies struggle to get employees to treat CLM tools as anything more than an electronic filing cabinet. Meanwhile, the amount of man power needed to oversee tasks such as data entry or fixing software bugs may require more bandwidth than an in-house team or its colleagues has to spare. This could ultimately mean a greater reliance upon alternate legal service providers to help keep contract processes running smoothly. Above, we look at five reasons that implementing a CLM tool is harder than it sounds.
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