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The Shift: Implementing Digital Transformation Beyond Digitization

The constant pressure on legal departments to bring more value to the organization has reached a fever pitch. This includes working on efficiencies within the department and alongside other business units to develop an operations plan for the future. According to experts, that plan must include implementing and (more importantly) adopting digital transformation.

Real digital transformation means the use of digital technology in every aspect of the department, not just "going paperless." As Ataman Ozyildirim, senior director, economics and global research chair of The Conference Board recently said, "I think it's important to distinguish digital transformation from digitization … digital transformation is something much broader and more holistic. Given that we're in a digital-first world, it requires re-imagining everything: how you make products, how you deliver them to your customers, how you interact with your supply chain, how your company invests in innovation and operates within a larger ecosystem. It requires different ways of organizing and incentivizing your workforce. Shifting to remote work, for example, was obviously much more of an undertaking than just giving everyone laptops and sending them home."