Photo: kentoh/Adobe Stock To Measure Legal Tech's ROI, Law Firms Balance Hard Data With 'Soft Metrics'
While some firms can track the impact of a legal tech platform on their productivity and efficiency, not all have the time, wherewithal or resources to come up with quantitative ROI data.
July 06, 2021 at 11:30 AM
4 minute read
To land a licensing agreement renewal in legal tech, you have to earn high scores in certain law firm metrics on a revolving basis. Those milestones include obtaining high usage rates to meeting "soft" metrics that can be difficult to measure but crucial for some law firms' tech assessments.
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