Video archives. Photo: metamorworks – stock.adobe.com Video Tutorials Are Now 'Cost of Doing Business' for Legal Tech Companies
While video tutorials that help reduce the burden of customer support are becoming a necessity for legal tech providers, producing these videos isn't a simple proposition—or a one-time expense.
August 10, 2021 at 10:00 AM
5 minute read
How-to videos and other self-service content may become essential offerings for legal tech companies looking for a scalable way to address the product support needs of a growing client base. Still, distilling complex technology questions into a video isn't always an easy—or cost-effective—task.
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