Credit: rogistok/Shutterstock.com. Defendants Appear to Be Gaining Upper Hand in Recent 'Session Replay' Software Litigation
The recent string of decisions rejecting plaintiffs' wiretap claims suggests this novel trend in privacy litigation is losing steam. But there are steps companies with consumer-facing websites can take to mitigate litigation risk and better position themselves to defend against potential claims.
October 06, 2021 at 07:00 AM
6 minute read
Privacy
Countless companies leverage third-party analytics tools to help improve website design, update user interfaces, and otherwise enhance users' online experience. One such tool—"session replay" software—captures certain user interactions (e.g., mouse movements, page scrolling, keystrokes, and error messages) on a website or application running the tool.
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