(Credit: kras99/Adobe Stock) With Acquisitions, E-Discovery Vendors Bank on AI Being More Than a 'Hot Topic'
Artificial intelligence has been at the heart of several recent acquisitions in the e-discovery space. But clients may not care about AI so much as the overall product or customer service experience.
October 15, 2021 at 11:00 AM
5 minute read
Artificial intelligence (AI) has played a starring role in recent acquisitions made by e-discovery providers such as Relativity, Reveal and iCONECT as they seek to provide a better user experience. But if vendors are counting on a few AI-centric headlines to significantly raise their profile among potential customers, it's possible they could be in for a rude awakening.
Of course, there are some practical forces to consider as well. Legal tech and e-discovery provider iCONECT announced last week that it had acquired a "gold copy" of the Ayfie Inspector artificial intelligence code base. Ian Campbell, iCONECT's president and CEO, noted that the AI technology allows clients to perform document reviews faster and more efficiently.
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