The legal operations role has grown exponentially over the past few years. But during 2021, when many in the legal market were still grappling with the impact of remote work and the need to operate even more efficiently than before, legal ops teams had even more opportunity to establish themselves and expand their skill set and reach. Still, for all that legal ops teams were able to achieve, they still have shortcomings that haven't yet addressed. Above, we look at the ways legal ops has, and hasn't, matured over the past year.