Session Replay Software Again Faces Legal Challenges, But Likely Not for Long
While companies are bracing themselves for another wave of session replay software lawsuits, lawyers find that the rise in data privacy awareness has prepared many to mitigate these risks.
September 16, 2022 at 12:00 PM
3 minute read
The data privacy world is experiencing some déjà vu.
"Session replay" software, widely used by website owners to track how users move around and interact with their website, has been behind a rise in data privacy lawsuits in recent months—again.
While a combination of developments in technology, customers' increased knowledge of their data privacy rights and the evolution of privacy laws likely influenced this latest spike in privacy-related litigation, both plaintiffs and defense attorneys expect the wave in lawsuits to eventually die down as companies increasingly take steps to mitigate legal risks.
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