As more vendors enter legal tech, in-house attorneys have had to work to figure out what solution is right for their company.

One concern that especially stands out to legal ops heads and consultants is the lack of attention many vendors pay to user interface (UI) and user experience (UX). Oftentimes, the best functionalities can be left unused because a solution is too difficult to use or only caters to the user experience of just one type of user.

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