The coronavirus pandemic may be ceding the media spotlight to other issues, but one of its side effects—the rise of remote and hybrid work environments—is becoming more prominent. Although these work arrangements offer plentiful benefits for workers, including flexible working schedules and commuting-related cost savings, employers and managers must take extra steps to ensure productivity remains on schedule.

After all, it is critical for organizational efficiency to ensure that any employee or manager can access accurate information about worker bandwidth, workflow logjams and the success of various key performance indicators. When a manager's best option is to dive into online drives or send Teams and Slack messages to team members who, hopefully, are at their home offices with a strong WiFi network, verifying this information becomes measurably harder.