Kevin Iredell, chief marketing officer at Lowenstein Sandler. Courtesy photo. How Lowenstein Sandler Developed a Client-Facing Gen AI Chatbot
Kevin Iredell, the chief marketing officer at Lowenstein Sandler, said that client-facing chatbots are likely to replace the law firm website search box.
April 23, 2024 at 05:20 PM
6 minute read
Artificial Intelligence
Last week, Lowenstein Sandler became the first U.S. law firm to launch its own generative AI-powered client-facing chatbot, which provides access to information on the firm's website.
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