Microsoft tools have long been the bedrock of law firm business operations. The Microsoft 365 ecosystem opens a new era of innovation and efficiency that enables a serverless solution including features to improve law firm processes. Many firms have made the move already, and many others are considering implementing Microsoft 365 soon. Here we will explore some of the important features of M365 that law firm leaders may not fully understand or utilize today, what they do, and how they can improve productivity and efficiency.