Recent research reveals trends in measuring the success of legal operations, overcoming the challenges associated with deploying generative AI, promoting innovation, and establishing priorities for automation and contract management.

In April 2024, I was privileged to interview 30 legal operations leaders about the discipline's maturity and how their teams drive change in corporate law departments for a report published in collaboration with iManage, LegalMation and Neota Logic. The research reveals trends in measuring the success of legal operations, overcoming the challenges associated with deploying generative AI, promoting innovation, and establishing priorities for automation and contract management.