Law firms have a reputation for being document-intensive, and Miami-based Stearns Weaver Miller Weissler Alhadeff & Sitterson is no exception. Over the last several years, this full-service firm has worked diligently at becoming a paperless operation, and more than 95 percent of everything it does now is computer-based, says Eugene Cabreja, IT director at Stearns Weaver.

Until recently, however, Stearns Weaver’s e-mail system was hobbling in their digital transition. The firm was using an outdated Novell GroupWise installation that was buckling under the massive amount of e-mail going back and forth between attorneys, staff and clients. To make matters worse, it didn’t integrate well with the firm’s BlackBerry Enterprise Server. Given that most of the firm’s 120 lawyers use BlackBerry devices as a primary means of communication, an outage on that end could mean the difference between getting a 200-page M&A agreement to the client with time to spare and missing the deadline altogether.

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