A. First, what billing/accounting packages are my peers using, and why did they pick those vendors? Find out what motivated their decisions, and how happy they are with their choices. This is a great opportunity to leverage research your peers have already done for your own benefit.
Better yet, find out if they would make the same decision again given the chance. Time-and-billing/ accounting software can be sufficiently complex that some subtleties of how various products work can only be observed once they’re put into production.
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