We needed a document imaging system that our attorneys and other professionals could use with little or no training. We wanted our users to be able to walk up to a copier and scan documents directly to a PC desktop or to software, such as Word, Outlook, or Hummingbird Enterprise. We wanted a simple system so our users could copy without calling the IT help desk.
But simplicity did not mean we wanted a simplistic application. We did not want to scan documents only to have them scatter, unindexed, inside our IT network. All that would do is transfer our document handling difficulties from unstructured paper to unstructured electronic data. Rather, we wanted a program that integrated with our existing software (Hummingbird Enterprise, RightFax, Word, and Outlook) and would improve our office efficiencies.
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