We generate dictation — correspondence, documents and reports — at an ever-increasing rate, escalating the demands placed upon our support staff. Traditionally, we relied on analog dictation systems, where our legal professionals dictated into handheld recorders and later delivered cassettes to their administrative assistants for transcription. We used these analog recorders for many years, providing our attorneys with handheld units manufactured by a variety of companies, including Lanier Worldwide Inc. (www.lanier.com), Sanyo North America Corp. (www.sanyo.com), and Sony Corp. of America (www.sony.com). Our attorneys found the handheld devices easy to use, and assistants were familiar with the routine of transcribing from cassette tapes.
While serviceable, analog dictation had limitations. About three years ago, we began to experience lack of efficiency, especially when compared to digital dictation technology. Digital dictation addresses a number of shortcomings inherent to analog systems, which in turn, enhances efficiency and productivity. After dictating, for instance, attorneys would be able to simply place their portable digital recorder into a docking station on their computer and download files to their assistant. This eliminates the need to deliver or ship cassettes, saving time and removing the opportunity for a tape to become damaged or lost. In addition, our trial teams would enjoy the flexibility to send dictation files instantaneously via the internet to our home office where assistants can begin work immediately, as if they were simply in the next room.
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