In too many firms, marketing and IT leaders don’t see eye to eye. They focus only on what is important to them as individuals, worry about who will receive credit, and complain about what isn’t happening versus looking at the opportunities.

There’s often outright animosity. Consider a recent comment by a large firm chief marketing officer: “Our IT director just doesn’t get it.” Get what? Likewise, if tech writes off marketing as the folks who host cocktail parties, there’s not a lot of mutual respect.

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