A first step is often mail rooms, a topic we addressed in the May issue of LTN. (You can catch it online as well at www.lawtechnologynews.com.)

We thought a solid overview of this quickly developing practice was in order, and called upon LTN Editorial Advisory Board veteran Andrew Adkins III. Andy has an amazing knack for putting complex material into very plain English, and always help us see the big picture. His thoughtful report begins at page 38.

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