Viruses commonly enter and infect a PC when the user opens an attachment to an e-mail. Malware not only refers to harmful viruses, but other plagues, like hijackers, spyware, adware and even internet browser toolbars. Hijackers are the guilty parties that take control over parts of an internet browser, such as your homepage and search engines. Spyware is any mischievous applications that can hide in a toolbar or shareware and transmit information over the internet to someone else.

Fortunately, I have found a successful way to educate our firm’s users about PC protection, by using their home PC as a model. One of the first questions I ask is if they’re using a broadband connection at home — always-on cable or DSL hookup is prime breeding ground for malware.

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