But we did our homework. Close analysis showed that long distance rates were falling at the same rate gas prices were rising. Add to that the e-Bay factor (we could buy phones for about $10), and the intellectual and training investment we had in our existing system, and the bottom line was: It just didn’t make sense. VoIP was cool, and on our radar — but with a price tag approaching seven figures, not something we were prepared to jump into.
Dinsmore & Shohl is a regional firm, with 250 attorneys operating out of seven offices. Today, we have three offices in Ohio (Cincinnati, Columbus, Dayton) two in Kentucky (Lexington and Louisville) and single offices in Charleston, West Va., and Pittsburgh, Pa. We are a full-service operation, and have embraced technology to best serve our clients. We routinely assess and update our matter management systems, as well as our web operations, and other technology infrastructure. But while we pride ourselves on our technology innovation, we also know that adopting new technologies is a process that must be taken with care. So when we decided in 2001 to move toward VoIP, we did so cautiously.
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