Next stop: Chicago, for ABA Techshow. The weather reports were grim, so I headed to the airport ahead of schedule, hoping to catch an earlier plane. The good news: I was re-booked onto United’s 5:15 flight. The bad news: It finally took off at 11 p.m. However, the nine hours at the airport were not awful. For starters, the airport and local telcom provider Frontier (www.frontieronline.com) have a really good thing going: They offer a free business center with quiet cubicles with electricity, phones, and both wired and wireless high speed internet access. That, my friends, is very good marketing. Plus the airport has cozy rocking chairs if you don’t want to work.
And kudos to the United flight crew, who made the delays tolerable. They kept us posted about exactly what was going on — even telling us about disagreeement among the various authorities as to clearances, etc. They kept a sense of humor, ran movies and were liberal with the catering supplies, if you get my drift.
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