My firm, like many, has a document management system we’ve been using for years. But over time, we realized there were limitations to using it as a knowledge base. For starters, the interface was clunky. It was not Web-based and did not allow the rich formatting capabilities of Web sites.
We wanted flexible, detailed abstracts — that talked about the strengths and weaknesses of agreements; lawyers who worked on the deal, etc. We also wanted our knowledge base to incorporate a rich variety of different data types, from Word and Acrobat files, to graphics, to links to other Web sites. A standard DMS does not give you that kind of flexibility.
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