But, what is KM? Fact is, you may already have it in place at your firm, and just not know it. We did.
Over the past two years, I’ve heard many attorneys and firm technologists talk about KM and I’ve heard almost as many definitions of what KM is. Most commonly, KM is defined as culling and classifying the best attorney work product so that the firm’s intellectual capital can be shared and reused – similar to the brief banks that were attempted years ago.
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