However, most firms treat their DMS as little more than a document access system. Little management is performed at all — wasting an opportunity to enhance efficiency, quality and consistency, and to reduce risk.

Consider the number of documents created at your firm. Assume that each lawyer creates (directly or via secretarial or support staff) an average of 10 documents a day, including letters of advice, file notes, legal agreements, research memoranda, bills, presentations, matter-related correspondence, and other materials.

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