E-mail is such seductive, powerful evidence. It’s personal, plentiful, and candid. For most adults, e-mail is their primary means of written communication. When lawyers think “e-discovery,” it’s the e-mail they crave. No surprise, then, that e-mail traffic is the most sought-after and fought-over electronically stored information.

So why are litigants and lawyers still so flummoxed by the preservation, collection and production of e-mail?

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