In April 2010, CBS News ran a story about the relative lack of information security involving digital copiers commonly found in most office settings. Working with a copier security expert, CBS News purchased four used copiers based on price and the number of copies on the meter. According to the reporter, the copier hard disk drives were removed and “[scanned] using forensic software … available free on the internet,” and images of documents which had been copied or scanned were found stored on the hard drives.

In one instance the reporter claims “tens of thousands of documents” were found on one copier while 300 documents were found on another. The reader was left with the impression that the images of potentially sensitive documents were stored on the copier hard drives in plain sight, so to speak. What the reporter failed to properly explain is that the document images that were found came from the unallocated space[FOOTNOTE 1] of the hard drives and had to be recovered — the files were not available without the use of special software to find and view them.

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