Social media, in all its variant forms, is very much part of everyday life now, and law firms would be best advised to accept that and move on. This was the message delivered by Debra Logan, senior vice president of research at Gartner, to the Legal Week Intelligence annual roundtable for IT directors held in association with Bytes Technology.
“There is no point in not recognising the extent to which social media is a growing part of people’s working lives. If people are working 10 or 12 hours a day you have to expect they will be conducting their social lives at the same time,” said Logan.
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