An internet service provider can legally search the email that it processes. ISPs may lawfully search the content of users’ emails for many purposes, including assisting law enforcement, ensuring compliance with the ISP’s terms-of-use agreement, and protecting the ISP from legal difficulties, to name a few. Such activities do not currently constitute an invasion of the email user’s privacy.
An ISP may process — and, hence, read — emails containing medical, legal, and other information that the sender may desire to keep confidential. The internet’s protocol of passing emails through many computers, each of which copies (but does not necessarily delete) those emails, may result in access to confidential information by third parties simply because the internet, when used as a communication system, is not designed to protect content privacy.
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