Technology is only used to 43 percent of its potential, Stamford, Conn.-based Gartner Inc. announced Tuesday, in sharing the results of its annual chief information officer survey conducted by the research and consulting group in the fall of 2012.
"An average of 43 percent represents a hallmark, or a clarion call if you will," Gartner vice president and research fellow Mark McDonald said. There’s a "quiet crisis," he said, "being that CIOs as a whole, the entire industry, and their practice of it, is in need of reform."
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