When mobile forensic investigators and e-discovery experts work with the latest generation of Apple Inc. mobile devices, they remain stumped about how to view password-protected emails.

In many cases, passwords and pass-phrases are handed over during discovery proceedings to unlock encrypted content. But when passwords aren’t available, investigators can only see encrypted data instead of email contents. That’s true on the iPhone 5, iPad 4, and iPad Mini. Even the most common forensic products, such as Cellebrite Mobile Synchronization’s Universal Forensic Extraction Device (UFED) system and Micro Systemation‘s XRY, cannot cross that chasm. Progress has been slow.

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