At LegalTech New York, three CIOs Judith Flournoy of Kelley Drye & Warren, Jeff Rovner of O’Melveny & Myers, and Ash Banerjee of Wilmer Cutler Pickering Hale and Dorr shared insights at the panel, "What’s Keeping You Up At Night?," sponsored by the International Legal Technology Association. I served as moderator.
1. How can CIOs establish a relevant IT model with staying power? Firms need a delivery model that serves nine masters: capability, reliability, security, supportability, convenience, device neutrality, affordability, client requirements, and regulations. None are new demands, but they are changing so rapidly that keeping up with the changes, while maintaining our existing model, can trigger sleepless nights.
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