Quick and effective access to a complete archive of an organizations’ digital content is crucial for e-discovery. Many companies are proactively archiving email, preserving messages and indexing them in an intelligent way so they are search-ready. Fewer, however, have yet to deploy similar solutions for new digital communications channels, such as the popular social media outlets Facebook and LinkedIn.
As organizations look to implement a system to archive this new breed of digital content, using an existing email-centric system may seem like an obvious choice. It’s important to note however, that these systems simply convert non-email content into the body of an email, so that all electronic communications can be searched and produced in one place, and in one format. This solution appears to be a logical path to save time and simplify proactive e-discovery initiatives. Well, not quite in reality.
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