It has been ten years since Hurricane Katrina hit New Orleans, but its lessons for preparedness continue to be critical for law firms. Firms, like other businesses, had tried to plan for the storm, but its impact was overwhelming for the Gulf region. The devastation was widespread. There were many casualties.

The obvious first priority was to get in touch with employees to find out if they were okay. This was often hard to do given the breakdown in communications technologies and the fact so many residents had left the region.