Many of today’s law firms go to great lengths to be paperless in their daily operations. Incoming mail is scanned upon arrival. Electronic document management systems (DMSs) neatly store files in organized, searchable repositories, bringing even unruly emails and their attachments into the fold. Most of a law firm’s documents are generated via computer, leaving no paper footprint unless the user hits “print.”
And yet, despite all this digital efficiency in managing ongoing “live” content, most law firms are still spending thousands or millions of dollars to store paper records either in-house or off-site, a very expensive tradition. As records accumulate over time, the volume of paper continues to grow so ignoring the problem just leads to bigger scale decisions down the line.
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