Client says nice things about law firms—in general, not just his own—in public setting. Attendees stunned.

David Cambria’s talk to open the CIO Forum – the show-within-the-show that is my favorite part of Legaltech New York – was the best speech I heard all LTNY week (and, really, among the best I’ve heard in recent years), in part, because of what it wasn’t. The director of global operations for law, compliance, and government relations at Archer Daniels Midland spoke to a room full of Big Law chief information officers as if they were his peers and colleagues. In so doing, Cambria presented an integrated systems view of the legal market that resonated in ways that condemnation never could.