Many moons ago, somewhat ironically, on the same day a senior client of mine related to me that I “comport” myself well in meetings while at lunch, my boss (the CIO) gave me several suggestions on how to improve in that area. Other than having to look up the word “comport” to see if that was good or bad, and being utterly confused by the mixed messages at the time, I did learn one thing: excelling in group settings and personal interactions was an important objective in my personal development. Here are some of the many lessons I learned over the years.
1. Be Ready: Contrary to popular opinion, all meetings are not scheduled, and they don’t all occur in conference rooms. Think of yourself like a backup goalie in soccer or hockey. You’re just a play away from being right in the game. Always have material handy for a chance meeting with a client or colleague in the elevator, gym, parking lot or hallway. All of these are tremendous opportunities to expand a client relationship or move a project or your career along to an audience of one.
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