With new, powerful technology able to expedite processes for a fraction of previous costs—as well as a public entirely aware of it—clients are asking for better, faster and cheaper legal services.
And while change has traditionally been anathema to law firms, many are accepting the modern economic reality. In keeping pace with this evolution, explains Williams Lea Tag managing director Don Plummer, law firms are increasingly adopting technology for “process improvement, cost savings and operational transparency.”
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