From IT needs to cybersecurity demands, third-party vendors are proving essential to law firms’ ability to focus on their core legal offerings. But what exactly is driving this demand towards outsourcing? Swiss Post Solutions’ “Outsourcing Index: Law Firm Trends” survey of 67 North American law firms of varying sizes, around half of whom currently outsource legal services, found a variety of factors.
Demand for legal services and technology outsourcing was highest in mid to large-size firms with between 151 and 500 attorneys, of which about 73 percent outsource at least some services, compared to 57 percent that did so in 2015.