Conventional law firm paper records systems are not sustainable in today’s legal market. More law firms are getting serious about going digital, for a variety of return on investment (ROI) reasons. The cost, risk and inefficiencies of paper records are severe business burdens to the practice of law, and removing paper from the matter management process improves the speed and quality of service delivery. But aligning a law firm’s paper-to-digital initiative to specific payback targets clarifies the investment and fuels the ongoing project energy for 360 degrees of ROI.
A formal ROI process, supported by detailed spreadsheets of financial affirmation, is rarely the basis for a law firm moving forward with a paper-to-digital initiative. Rather, a long list of obvious payback benefits is cited, and the firm begins a project to drive through a sequenced subset of those ROI targets based on the project approach.
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