When news broke last year that Stanford student Josh Browder’s ” robot lawyer ” DoNotPay was able to help appeal over 160,000 parking tickets across London and New York City, the legal community had barely heard of a “chatbot.” Since then, chatbots have expanded across the legal industry in ways that have both assuaged and stoked attorneys’ concerns about the technology.
DoNotPay has blown up in the year since its launch. The chatbot service last week announced that it now offered users over 1,000 different free legal services across practice areas through chatbots hosted on both Facebook Messenger and its own website. Further, the technology is now available to users in all 50 states. Browder told Legaltech News that DoNotPay would make the set of drag-and-drop tools he uses to create bots publicly available “so that any lawyer, activist, charity or person in the world can create one of these bots.”
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