I received some great responses to my last article on my effort to standardize an e-discovery cost comparison tool. A truly wonderful response came from the redoubtable Dera Nevin about the like-minded effort she was already spearheading at the Electronic Discovery Reference Model (EDRM). I urge everyone to contribute to the cause (outlined here by George Socha; see also here). I may soon be in a position to share some further positive developments on that front. Still, the majority of the responses were “great” not because they advanced my objective but because they proved my point.
Unsurprisingly, when I wrote about the challenges of projecting and comparing vendor costs, I was inundated by emails from electronic data discovery vendors offering “the answer” to my problem. To me, the most honest but least self-aware “solution” to the issue of too many competing price structures was: “After many discussions and receiving lots of client feedback we have different versions of pricing which include the following: standard pricing; project pricing—applied discounts per volume of case; master-service-agreement pricing firmwide or corporate; two-tiered pricing for 50-gigabite or more.”
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