Milbank is a 450-lawyer firm (No. 42 on the most recent AmLaw 100), based in New York, with offices in Washington, D.C., California, London, Germany, Hong Kong, Singapore and Tokyo.
The firm’s executive director, D. James Lantonio, says the move was not a dramatic departure, rather an extension of what the firm was already doing. To ease the transition, about a year before selecting a vendor, Milbank began by centralizing all its domestic U.S. word processing in New York, so that when the final decision was made, the offices outside of New York were already used to having their work done off-site, Lantonio explained.
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