Most difficult of all: The collecting party must develop logical and reproducible procedures for identifying relevant documents and separating them from the vast amount of other unrelated material. One particular challenge is sorting through e-mail messages and short messages sent from portable devices.
BlackBerrys, text-enabled cell phones, text pagers and “smart phones” (Treos, etc.) have become convenient tools. Like the telegrams of old, these messages use the fewest possible words and letters to express the sender’s ideas, directives and responses, adding “emoticons” to convey mood and emotion. Indeed, users on the go often write in a code that cannot be easily deciphered by anyone outside the immediate conversation thread.
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