Lawyers at small firms, especially solo practitioners, have resisted adopting practice/case management (CMS) software — even though there’s no doubt that it can help firms deliver faster, better and cheaper services to their clients.
The latest American Bar Association Technology Resource Center survey found that only 17.5 percent of solos have CMS at their shops. The numbers go up as firm size increases: With two to nine lawyers, it 41 percent; with 10-49 lawyers, it bumps up to 46 percent.
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