Few things do more damage to a company’s brand than when confidential customer information falls into the wrong hands. Yet while virtually all enterprises take measures to secure data, few leverage those efforts to help promote their products and services.
That’s the conclusion of the Chief Marketing Officer Council, a nonprofit group made up of senior marketing and brand decision makers. In a poll of 250 marketing executives, 80 percent said that security concerns are rising for their companies and customers. However, 60 percent said security has not become a more significant theme in their company’s marketing communications, and only 29 percent said their organization has a crisis containment plan for security break-ins and failures.
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