For years technology-savvy law firms have been using information technology to support “back office” business processes such as accounting. In the past decade progressive firms have been expanding their use of technology to support sales, marketing and other “front office” business requirements as well as interoffice communication. Now, with the advent of Web-based technologies, these same firms are embracing another trend: extranets, using secure networks, which clients can access to track elements of their business with the firm.
At Foley & Lardner, for example, our online network allows clients instant access to information on any legal matter they have with Foley. Clients use a secured, client-specific extranet Web site, and the system adapts automatically as new information is added. These private networks serve as repositories of information relevant to clients’ cases. The extranets also offer new technical Web applications. For instance, software can allow clients to:
- �Use templates to generate legal documents, such as nondisclosure agreements, based on specific business rules;
- Track agreements so clients can monitor the cases handled by the law firm;
- �Track legal trends within clients’ industries and produce reports.
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