I am a senior manager of information technology at Best, Best & Krieger (BBK), a full-service law firm with more than 195 attorneys, 42 paralegals and 188 other staffers in eight offices in California. BBK handles complex, multidisciplinary issues for both public and private sector clients.
The legal industry is one of the largest consumers of paper, and BBK has been no exception. Using paper and manual filing systems to store case documents is both tedious and costly. Effectively managing, sharing and securing information can help corporate legal departments and individual law firms reduce administrative costs, protect case records and improve levels of customer service. Improperly managed, case information creates unnecessary risks and is a huge drain on productivity as employees are forced to sift through an ever-increasing number of documents to (hopefully) locate the critical information they need to do their jobs.
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